Terms of Service

Effective date: March 3, 2026 · 3811 Software Technologies LLC

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Digital Ad Monitor service (the "Service") provided by 3811 Software Technologies LLC, doing business as Digital Ad Monitor, ("Company," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

Digital Ad Monitor is a subscription-based software service that connects to your Meta advertising accounts (with your authorization) to retrieve ad performance data and deliver automated daily and weekly reports, metric alerts, and performance summaries via email and Slack. The Service is accessed at digitaladmonitor.com.

3. Account Registration

To use the Service, you must create an account. You agree to provide accurate and complete information and to keep your account information current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at digitaladmonitor@gmail.com if you believe your account has been compromised.

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this requirement.

4. Subscriptions and Billing

Free Trial

New accounts receive a 7-day free trial. No credit card is required to start your trial. At the end of the trial period, access to paid features will be suspended unless you subscribe.

Paid Subscriptions

After your trial, continued use of the Service requires a paid subscription. Subscription fees are billed in advance on a monthly basis. All fees are in U.S. dollars and are non-refundable except as required by applicable law or as stated in these Terms.

Payment Processing

Payments are processed by Stripe, Inc. By subscribing, you authorize us to charge your payment method for recurring monthly fees. If a payment fails, we may suspend your account until payment is resolved.

Price Changes

We reserve the right to change subscription pricing. We will provide at least 30 days' notice of any price change before it takes effect. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

Cancellation

You may cancel your subscription at any time through the billing section of your account settings. Cancellation takes effect at the end of the current billing period. You will continue to have access to the Service until that date.

Refunds

We do not provide refunds for partial months or unused portions of a subscription period. If you believe you were charged in error, contact us within 30 days at digitaladmonitor@gmail.com.

5. Authorized Use and Restrictions

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable law or regulation
  • Connect ad accounts you do not have authorization to access
  • Attempt to gain unauthorized access to any part of the Service or its systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to transmit malware, spam, or other harmful content
  • Resell, sublicense, or otherwise transfer your account or access to the Service
  • Use automated tools to scrape, crawl, or extract data from the Service beyond normal API usage

6. Meta Platform Integration

The Service integrates with the Meta Platforms API to retrieve your advertising data. By connecting your Meta account, you grant the Company permission to access your ad account data in accordance with Meta's Platform Terms and the permissions you authorize.

You are responsible for ensuring your use of Meta ad data through the Service complies with Meta's terms and policies. The Company is not affiliated with or endorsed by Meta Platforms, Inc.

Meta API access tokens expire periodically. The Service will attempt to automatically refresh your access token before expiration. If automatic refresh fails, you may need to reconnect your Meta account. We are not liable for data gaps caused by token expiration.

7. Intellectual Property

The Service, including all software, designs, content, and documentation, is owned by 3811 Software Technologies LLC and protected by copyright, trademark, and other intellectual property laws. These Terms do not transfer any ownership to you.

Your advertising data belongs to you. By using the Service, you grant us a limited license to access, process, and display your data solely to provide the Service as described.

8. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

9. Service Availability

We aim to provide reliable, high-availability service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will endeavor to provide advance notice of planned downtime where practical.

Report delivery depends on the availability of the Meta API and third-party delivery services (email and Slack). We are not responsible for delays or failures caused by third-party service disruptions.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT THE DATA PROVIDED WILL BE ACCURATE OR COMPLETE.

The Service provides reporting and monitoring based on data retrieved from Meta. We make no representations about the accuracy of advertising data returned by Meta's API and are not responsible for discrepancies between Service reports and Meta's own reporting tools.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIGITAL AD MONITOR LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow exclusion of certain warranties or limitations on liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless 3811 Software Technologies LLC and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, or conduct that we reasonably determine is harmful to the Service or other users. We will provide reasonable notice before termination where practicable, except in cases of serious violations.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

14. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved exclusively in the state or federal courts located in Virginia, and you consent to personal jurisdiction in those courts.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice within the application at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms, contact us at:

3811 Software Technologies LLC

[MAILING ADDRESS — to be added before launch]

digitaladmonitor@gmail.com